Effective Date: 11/14/2024
At Sentinel Accounting LLC, we value your privacy and are committed to safeguarding your personal information. This SMS Privacy Policy outlines how we collect, use, and protect your data when communicating with you via SMS text messages. By using our services, you agree to the collection and use of your data as described in this policy.
1. Data We Collect
We collect both personal and activity data that may be linked together for the purpose of providing and improving our services. The types of data we may collect include:
-Personal Information: We may collect personally identifiable information such as your name, phone number, address, or email address when you engage with us through SMS.
-Activity Data: We collect activity data related to your interaction with our SMS messages. This may include details such as the messages you view, respond to, or interact with.
-Device and Usage Data: Our systems may log information such as your phone's operating system, device identifier, IP address, and browser type to enhance the service experience.
If authorized by you, we may also access additional personal information stored on your device (such as your phone book or calendar) to provide more tailored services.
2. Use of Data
We use the collected data to:
- Communicate important service updates, reminders, and information regarding your account with Sentinel Accounting LLC.
- Provide customer support and respond to inquiries.
- Deliver relevant offers, promotions, or notifications about our services, with your consent.
- Improve our services and enhance user experience based on activity data.
3. Location Data
We may collect anonymous location data to customize our services for you. This data is collected in a way that does not personally identify you and is used solely for improving our service delivery. If necessary, we will seek your consent when collecting location data.
4. Access to Your Data
You have the right to access or request deletion of your personal data at any time. You can review or update your contact information by logging into your account or by contacting us directly. To request the deletion of your personal data, please contact us at:
-Email: james@sentinelaccounting.com
-Phone: 833-817-4022
5. Deletion of Data
We may retain your personal data for as long as necessary to fulfill the purposes for which it was collected. However, you may request to delete your personal data at any time, subject to applicable legal obligations.
6. Sharing of Data
We do not sell, rent, or lease your personal information. However, we may share your data with trusted third-party service providers who assist us in delivering our services. These third parties are required to maintain the confidentiality and security of your data.
-Vendors and Contractors: We may share data with vendors or contractors who perform services on our behalf. Their access to data is limited to the performance of specific tasks and is subject to strict confidentiality agreements.
-Analytics Providers: We may use analytics services to analyze usage trends and improve our services. These analytics companies may collect anonymous data, such as device identifiers or IP addresses, solely for statistical purposes.
7. Special Circumstances
We may disclose your personal data under special circumstances, such as:
-With Your Consent: If we have your express permission, we may share your data with third parties.
-Legal Compliance: If required by law, regulation, or legal process, we may disclose your data.
-Protection of Rights: In cases where we need to protect our rights, property, or the safety of others, we may disclose your information.
-Business Transactions: If Sentinel Accounting LLC is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.
8. Ad Tracking
We may work with third-party ad companies that use anonymous data (such as your location or interests) to deliver customized ads both within our services and on other platforms. These companies do not link this data to your personal identity.
You have the option to opt out of personalized advertising by following the opt-out instructions provided in the SMS or through other platforms.
9. California Privacy Rights
California residents may request information about how we share their personal information with third parties for direct marketing purposes. To request this information, please contact us via email at [Insert Email Address].
10. Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted here, and the effective date will be updated. If we make material changes, we will notify you via SMS or other methods as required. Continued use of our SMS services after any changes signifies your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns regarding our SMS privacy practices, or if you wish to exercise your rights under this policy, please contact us:
-Sentinel Accounting LLC
-Phone: 833-817-4022
-Email: james@sentinelaccounting.com
-Website: www.sentinelaccounting.com
This policy is designed to be compliant with relevant privacy laws and is meant to provide you with transparency on how we handle your data. We are dedicated to maintaining the privacy and security of your information.
